β Check-In Flow
Self-service check-in (SSCI) journey pages β from booking lookup through seat selection, ancillaries, payment, and boarding pass confirmation.
User Journey
Core Flow
6 StepsThe primary check-in journey that every passenger completes β from finding their booking to receiving a boarding pass.
Landing / Search
Booking lookup screen where passengers enter their e-ticket number or booking reference and last name to retrieve their reservation.
Flight Selection
Displays flights in the booking with route, date, time, and terminal details. Includes full sidebar navigation and flight cards with status indicators.
Passenger Selection
Select which passengers to check in from the booking. Displays passenger cards with name, ticket number, and check-in eligibility status.
Guest Details
Collect or verify passenger information β personal details, travel documents (passport/ID), and contact information via accordion form sections.
Dangerous Goods
Regulatory compliance screen listing restricted items β cabin-only items such as batteries, e-cigarettes, and other hazardous materials requiring acknowledgement.
Confirmation
Check-in complete screen with success message, flight summary card, and boarding pass download. Includes options to share or email the boarding pass.
Ancillaries & Upgrades
5 StepsOptional add-on steps where passengers can select seats, purchase extra baggage, buy priority access, book lounge entry, and complete payment.
Seat Selection
Interactive seat map with cabin class zones, occupied/available indicators, seat legend, and per-passenger seat assignment with pricing.
Extras Overview
Ancillaries hub presenting available add-ons as vertical cards with ghost-loader placeholders. Gateway to baggage, priority, and lounge selections.
Extra Baggage
Per-passenger baggage allowance display with included ticket allowance and add-on quantity stepper controls for purchasing additional checked bags.
Priority Access
Priority check-in and boarding add-on with benefits breakdown, flight leg selector, and per-passenger selection with pricing summary.
Lounge Access
Airport lounge booking with hero image, lounge description, flight leg selector, and per-passenger access selection with pricing.
Payment & Compliance
1 StepFinal step to pay for any ancillary add-ons selected during the check-in flow.